Welcome to the R&R Space’s privacy policy.

This document outlines the privacy policy which applies between you, the User, and R&R Space Ltd  (referred to as “we” or “us”), the owner and manager of this website. We take the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by is or provided by you in relation to your use of both the website and services.

It does not cover interacting with us on Facebook, Twitter, Instagram, LinkedIn, Flickr, or whatever social media website is in vogue at the moment.

This document may be updated from time to time. If you would like to see our privacy policy include something else, or require any clarification on our policy, please get in contact with us.

Please read this privacy policy carefully.

Introductions, contact, and interpretations/definitions

R&R Space Ltd

In this document ‘R&R Space’, ‘we’ and ‘us’ refers to the registered company R&R Space Ltd – represented by its Directors, Ryan Laird and Ryan Bradley-Evans – organisers of “SpaceUp Leicester”.

Contact details

R&R Space Ltd is registered in the UK with Company number 11412781 at the following address:

R&R Space Ltd
DOCK
Pioneer Park
75 Exploration Drive
Leicester LE4 5NU
United Kingdom

Email: contact@randr.space

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (http://www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES

We keep our privacy policy under regular review. This version was last updated on 07/07/18 Historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 Definitions

Data

Collectively all of the information that you submit to R&R Space Ltd via the Website and third-party services contracted by us. This definition incorporates, where applicable, the definitions provided in the data protection laws;

Data Protection Laws

Any applicable Law relating to the processing of Personal Data, including but not limited to the Directive 96/46/EC or the GDPR;

GDPR

The General Data Protection Regulation (EU) 2016/679;

We or Us

R&R Space Ltd

User or You

Any third party that accesses the Website and is not either employed by R&R Space Ltd and is not acting on behalf of R&R Space Ltd

Website

The website you are currently using, https://spaceupleicester.org.uk/, including any subdomains of this site unless expressly excluded by their own terms and conditions.

 Interpretations

Unless the context requires a different interpretation:

  1. The singular includes the plural and vice versa;
  2. A reference to a person includes firms, companies, government entities, trusts and partnerships;
  3. “including” is understood to mean “including without limitation”;
  4. reference to any statutory provision includes any modification or amendment of it;
  5. the headings and subheadings do not form part of this privacy policy.

2. Your rights

You have the following rights in relation to your data:

  1. Right to access – the right to request copies of the information we hold about you at any time or that we modify, update or delete such information. We will not charge you for this unless your request is “manifestly inbounded or excessive’ where we are legally permitted to do so. If for any reason we refuse your request we will tell you why.
  2. Right to correct – the right to rectify incomplete or inaccurate data.
  3. Right to erase – the right to request that we delete your data from our systems (this excludes third parties that we contract, it is then up to you to contact them to remove your account details from them.
  4. Right to restrict our use of your Data – the right to ‘block’ us from using your Data or limit the way in which we can use it.
  5. Right to Data portability – you may request we move, copy or transfer your data.
  6. Right to object – the right to object to our use of your Data including where we use if for legitimate interests.

In order to exercise your rights outlined above please email R&R Space Ltd on contact@randr.space.    If for any region you are not satisfied with the way a complaint you make in reflection to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK this is the Information Commissioners Office (ICO). Their contact details can be found on their website at https://ico.org.uk.

LINKS TO EXTERNAL WEBSITES

This website does provide links to external websites. We have no control over such websites and as such this privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

IF YOU FAIL TO PROVIDE PERSONAL DATA
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your [Identity, Contact and Financial Data] by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our products or services;

    • subscribe to our service or publications;
    • request marketing to be sent to you;
    • enter a competition, promotion or survey; or
    • give us feedback or contact us.
  • Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies[, server logs] and other similar technologies. [We may also receive Technical Data about you if you visit other websites employing our cookies.]
  • Third parties or publicly available sources. We will receive personal data about you from various third parties [and public sources]

(a) This website uses Google Analytics to help analyse how visitors use this site. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. Typical examples of the information that’s recorded are:

  • Which links you clicked
  • Whether you’ve ever visited our website before
  • How long you spent on a page

We don’t match this information to any personal details you submit (see below), mostly because we don’t care. We don’t share personal information with Google (but let’s face it, Google is omniscient, so they probably knows who you are already).

The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google. This information is processed to compile statistical reports on website activity for this site only. We use these reports to evaluate aggregate visitor usage so that we can optimise the content and put the things you find most useful front and centre.

You can install software to prevent Google Analytics from tracking you; and

(b) advertising networks [such as Facebook, Twitter, and google based [inside OR outside] the EU]; and

Subscribing to our Newsletters

When you register for one of our email newsletters, we ask you to provide your name, email address, and a few other details. These are stored by MailChimp, our email marketing provider.

When we send out a newsletter, the email you receive contains unique images and link URLs which allow MailChimp to detect whether you have opened the email and which of the links in it you have clicked on. This information is relayed to us and helps us determine what content to include and how much to charge advertisers.

Buying Things

When you buy something on our website we ask for your name, email, address, and a few other details. These details are stored in a database operated by our event management tool Eventbrite, and additionally in PayPal’s systems.

We may share information such as your name and university affiliation with our event partners (for example the university hosting a workshop) where necessary, but we will not share your contact details or address.

Your financial information is processed directly by Eventbrite or PayPal, and we cannot see your card or bank details.

Information Sharing

We do not sell your information to anyone. We do not share your personal information with anyone. We will only ever send content that we think is relevant to you, and will never send spam.

The Government

If we are legally compelled to hand over information to the government, we will do so. What GCHQ could learn from your visit to our website we have no idea, but we thought it was worth including.

3rd Party Tracking

Some of the content on our website is embedded from somewhere else. For example a video from YouTube, or Facebook’s like button. Embedded content may track your interaction with my content. We cannot disable this tracking, but you can do so by altering your browser settings or installing software which blocks 3rd party tracking.

DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

OR

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for [tax] purposes.]

In some circumstances you can ask us to delete your data: see [your legal rights] below for further information.
In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for

research or statistical purposes, in which case we may use this information indefinitely without further notice to you.